For the last few days, well since Wednesday morning, anytime I've had spare time I've been trying to help my mother get her computer fixed. It started out with an hour conversation with her server. The guy was not much help and I had to cut him short as I had to get to work. That night I spent another two hours with another very nice Indian guy that I had to learn how to understand (in my mind, my own thoughts are still coming with a slight Indian accent.} Finally after trouble shooting everything, he decided it was not a Bell South problem but a Microsoft problem instead. So, yesterday I was off and spent another two hours with a Microsoft guy (in India). Finally they found some corrupted files of her Zone Alarm (which in my opinion is a pain) but even after he disabled those files the computer was not able to browse the web so he tells me to call Bell South back! URG!
I just couldn't do it, I was tired and felt like they were just passing me back and forth. My mother, hysterical for someone who claims she doesn't need a computer, just couldn't believe I couldn't fix her computer. I suggested to her to take to someone and she gets upset because they will charge her a fortune!!!
I set it up to restore itself to an earlier time and came home. My mother is in such a mood that brings me down, she is stressed, and well, it was just better for me to come home. About an hour later she calls me and tells me she's fixed her computer! She says a window popped up saying it couldn't restore back to the earlier date and she just started clicking and the next thing she knew it was working, so HALLELUJAH!
Somewhere in between there we managed to get our boxes shipped to Washington, so I feel good to have those off in time for Christmas. I was beginning to think we weren't going to get that done.
Today I'm working and very glad!
Hope your weekend is a good one.